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Who Are We?
Who Are We?
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Frequently asked ]
Q: What is a Soobu Mystery Shopper?
A: A mystery shopper is a person who poses as a real customer whilst assessing customer service levels provided by a company or organisation.
Key features:
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Presentable
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Well spoken
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Literate
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Excellent memory
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Attention to detail
Q: What do you have to do?
A: Mystery Shopping assignments can involve a telephone call, visit, email, letter, website survey, face-to-face visit or a full retail purchase experience. It may also involve video mystery shopping assignments, which requires mystery shoppers to use covert recording equipment whilst visiting stores/restaurants/car dealerships
Q: What are we looking for in a Soobu Mystery Shopper?
A: You need to have an excellent memory, above average observational and writing skills, be well spoken and literate in the language required for the experience, an ability to work to strict deadlines.
Q: Can you become a full time Soobu Mystery Shopper?
A: Mystery Shopping is a great way to earn extra income in your spare time, but is unlikely to provide you with full time work.
Q: Are there any age restrictions?
A: 18 years or older with a valid SA ID or drivers license and no prior criminal record.
Q: If you live in an outlying area, can you be a Soobu Mystery Shopper?
A: Yes! Mystery shoppers can be required in any location.
Q: Where do you work from as a Soobu Mystery Shopper?
A: Mystery shoppers work from their own home.